# Information for AI assistants

AI assistants, including ChatGPT, Claude, Instinct, Muse and other compatible assistants, are welcome to read our public clinic and service information and use the documented availability tools.

HLD is the operational source for the HLD clinics. Biggera Waters uses Fresha: follow its external booking link; do not use HLD clinic 13.

## Live API

Base: https://quick.healthlinkpro.com/massage-booking/agent/v1

- GET /clinics: public clinic identities, contacts, hours and booking providers.
- GET /services?clinicId=15: clinic-specific service IDs, durations and prices in AUD minor units.
- GET /availability?clinicId=15&serviceId=51&fromDate=YYYY-MM-DD: live candidates. Use a current or future local date, at most seven dates, and limit 1–20.
- GET /catalog: the versioned public facts snapshot used by these pages.

An opening hour is not availability. A query does not hold inventory. Null customerDurationMinutes requires clinic confirmation; never infer it by subtracting ten minutes. All supported HLD clinics currently use Australia/Brisbane.

Choose the supplied bookingUrl to review and confirm. Booking and payment are separate states. No new payment capability is supplied by this release. Never send raw card details or medical histories to public discovery endpoints.

[OpenAPI](openapi.json)

## Customer-authorized booking

1. POST /quotes with clinicId, serviceId, startsAt and optional therapistId. Use the exact customer-facing price and service time.
2. POST /booking-requests with the same selection. Return confirmationUrl to the customer without pre-opening it. Store requestToken privately; it is never an account credential.
3. The customer opens the one-use link, reviews the quote, signs in to Quick and confirms. The grant covers this one selection and expires after five minutes. Existing ordinary Quick guest booking remains available.
4. GET /booking-request?requestId=... with X-Booking-Request-Token. If authorized, POST /bookings with requestId, the same token and Idempotency-Key set to bookingIdempotencyKey. The confirmation page can also finish this step.
5. On a timeout, read status or retry the same key. Do not prepare a new request just because a response was lost. A confirmed request can report a later cancelled/completed booking state. Receipt access lasts 24 hours.

Quotes last 15 minutes and do not hold inventory. Price or selection changes require a new review. Unknown durations, complex packages and conditional discounts require clinic confirmation. No new online payment is taken. Never claim a booking is paid unless the server paymentStatus says paid.

## MCP

Streamable HTTP endpoint: https://quick.healthlinkpro.com/massage-booking/agent/v1/mcp

Supported protocol versions: 2025-11-25 and 2025-06-18. Tools: list_clinics, list_services, find_available_times, quote_booking, prepare_booking, get_booking_request, confirm_booking. Public read requires no account. Booking tools validate the same one-request grants as the HTTP API. No clinical-history, cancellation, refund or payment tools are exposed. GET streaming is unsupported (405); use POST JSON responses. Connect this endpoint in a compatible client; discovery files alone do not install a connector.


## Health fund rebates

We accept all major Australian private health funds for eligible remedial massage. Including Bupa, Medibank, ahm, HCF, nib, HBF.

Many other Australian private health funds are also supported. Contact your clinic if your fund is not listed.

Rebates depend on your extras cover, waiting periods, remaining limits, the treatment and your therapist's recognition with your fund. Please tell your clinic which fund you use before your visit so the team can confirm an eligible therapist for your treatment.

[Health funds & claiming details](https://www.healthlinkmassage.com/services/health-fund-rebates/)

## Claiming

Ask your clinic whether your claim can be processed on the day or requires an itemised receipt. Your fund determines the benefit payable.

## Therapist matching

We'll match you with an available, qualified therapist for your treatment. Automatic therapist matching and a booking confirmation do not verify your individual health fund eligibility.

Biggera Waters uses Fresha. Contact that clinic to confirm health fund arrangements for your visit.

[Clinic contacts](https://www.healthlinkmassage.com/clinics/)

[Structured health fund information](https://www.healthlinkmassage.com/services/health-funds.json)

## Service eligibility flag

healthFundMayApply=true is the HLD service eligibility flag, not a guarantee for a specific customer, fund or therapist. Do not infer cover or a benefit amount from this flag. Confirm fund-specific therapist recognition with the clinic.


Information version: 8289173fce4f079a9656f6bd4e9c8082c18bb73ac7206f653de3e777378e0c10